JOB DESCRIPTION

H (no hardship)

Family

Family

NOA

National Professional Officer

Reason

Regular > Regular Assignment

2025-10-01

August 1, 2025

Assistant Learning Development Officer

Organizational Setting and Work Relationships

The role is to enable on-the-job and peer-to-peer learning, and to develop and deliver customized learning solutions for colleagues in critical role pools, bureaux, managers and leaders in order to improve performance and contribute to career pathways. In doing so, the Assistant Learning Development Officer contributes towards building a positive UNHCR learning culture.

The job requires the incumbent to work both internally with the divisions and bureaux and in coordination with regional and country offices and external partners concerning capacity-building and awareness-raising activities to ensure appropriate cross-linkages of all UNHCR learning and development programmes with functional and management/leadership component.

S/he works with external service providers – consultants, e-learning developers, printing and production companies etc. and be responsible for preparing requests for proposals for acquiring goods and services.

The incumbent establishes strong linkages with subject matter experts from other UN agencies and non-governmental agencies as necessary on various issues with regard to the development of learning programmes and the provision of learning on specific issues.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

• Contribute to and support planning processes in the respective unit.
• Support projects with internal and external partners to design and develop learning programmes.
• Support and participate in cross-cutting projects to mainstream and systematize learning and assessment.
• Support the analysis of learning needs based on an understanding and anticipation of present and future client needs, challenges, trends and strategies and subsequent development of appropriate learning responses.
• Support and manage the design and delivery of learning programmes, activities and events including distance learning, e-learning, coaching, workshops, and other approaches. This includes supporting the selection of participants, managing the recording system for feedback on the work submitted, gathering permission for the use of articles or book excerpts in learning materials, workshop logistics, etc.
• Support the follow-up and assessment of specific learning activities.
• Facilitate and co-facilitate as required.
• Contribute to the development of written materials, guides, job aides, etc., to be used for training, learning, and staff development purposes.
• Ensure learning materials are uploaded into the system.
• Support to the evaluation of learning activities.
• Support for the unit in preparing reports, correspondence, technical papers, project or programme plans and general reference documents.
• Supervise, if applicable, general service category staff and interns.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making is risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education

Administration;                   Adult Education;                               Business Administration;

Communication;                 Project Management;                       Human Resources;

Management;                     or other relevant field.

Certificates and/or Licenses

Project Management

Organization Psychology/Development

Human Resources Management

HCR Trainer and Facilitation Development Program – UNHCR

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Relevant professional experience preferably related to administration, pedagogical activities or provision of learning. Experience in the design, development, delivery and evaluation of learning activities.

Desirable

Experience with coursework in adult education, training, project management, organizational psychology or development, or human resources management or related field such as organizational development would be a strong asset. Knowledge and experience of UNHCR’s operations.

Functional Skills

TR-Facilitation – Virtual and face to face

TR-Training Design and Material Preparation

TR-Capacity Buidling

TR-Evaluation of Learning Activities

TR-Training Design and Material Preparation

TR-Coaching/mentoring

CO-Drafting and Documentation

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Competency Requirements

All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.

Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Empowering and Building Trust

Managing Resources

Managing Performance

Cross-Functional Competencies

Analytical Thinking

Planning and Organizing

Innovation and Creativity

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

For this position (The Associate Skills & Learning Officer – leadership and management or management and performance), UNHCR requires a staff member, who works well across the organization and with multiple internal and external stakeholders, including senior managers and technical specialists in Divisions, Bureaux, Entities and Operations globally. S/he must bring leadership and people management learning experience and, critically, ERP experience, preferably from Workday, as the incumbent also will drive the use of Workday functionalities in the leadership and management area. As a co-driver of UNHCR’s leadership and people management agenda, the incumbent must bring an in-depth grasp of all aspects of skills-based learning and delivery of related experiences through Workday. The incumbent should have excellent research, analytical, drafting and coordinating skills. An experience in a policy or liaising role would be a plus.

Additional information:
Candidates must be nationals of Hungary and be legally present in Hungary at the time of application, recruitment and hire.

Remuneration:
In case of appointment, a competitive compensation and benefits package is offered.

Benefits:
Annual leave: UNHCR staff members holding a temporary appointment will accrue annual leave at the rate of 2.5 working days for each full calendar months of service (i.e. 30 working days per year).

Pension system: Staff members holding a fixed-term appointment will become participants in the United Nations Joint Staff Pension Fund (UNJSPF).

Health insurance plan: locally recruited staff members in Budapest will be enrolled in the Medical Insurance Plan (MIP). The coverage is also optionally available for eligible family members.

Shortlisted candidates may be required to sit for a test. No late applications will be accepted. UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

English

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Nature of Position:

As global challenges grow more complex and displacement crises demand increasingly innovative responses, UNHCR’s workforce must be equipped with the right skills for UNHCR to remain effective. The broader vision for a modernized UN system, under UN 2.0, and UNHCR’s shift to sustainable programming also highlight the need to adapt the way the organization manages and develops talent. These challenges have called for a more focused and impactful Learning and Development (L&D) model that better equips, within available resources, the workforce with the skills, tools, and management and leadership capabilities required to thrive in a dynamic and complex operational environment.

 

The strategic repositioning of UNHCR’s L&D system and function will transition towards a skills-based approach that better synergizes learning, strategic workforce planning, data analytics and development, recruitment, deployment, and engagement efforts. To underpin this integration, the L&D function currently handled by the Global and Learning Development Centre (GLDC) will be embedded into DHR’s broader structure as one Section – the Skills and Learning Section (SLS) in the Integrated Talent Management Service.   The new Section will have two Units, the Skills Strategy Unit and the Performance and Leadership Unit.

 

The Integrated Talent Management Service (ITMS) will replace the current Assignments and Talent Mobilization Service (ATMS). Its objective is to ensure that UNHCR has the right talent in place through the integrated management of assignments, talent acquisition, and development. This involves, through SLS, building a high-performing, resilient, and engaged workforce by strategically investing in leadership, people management, and performance.

Living and Working Conditions:

 

Additional Qualifications

Skills

CO-Drafting and Documentation, TR-Capacity Buidling, TR-Coaching/mentoring, TR-Evaluation of Learning Activities, TR-Training Design and Material Preparation, TR-Training – Virtual and face to face

Bachelor of Arts: Administration, Bachelor of Arts: Adult Education, Bachelor of Arts: Business Administration, Bachelor of Arts: Communication, Bachelor of Arts: Human Resources, Bachelor of Arts: Management, Bachelor of Arts: Project Management

Certifications

HCR Facilitation of Learning Program – UNHCR, Human Resources Management – Other, Organization Psychology/Development – Other, Project Management – Other

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Innovation & creativity, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn”t require a functional clearance