Business Analyst (HCM)

OBJECTIVES OF THE PROGRAMME

The Department of Business Management System (BMS) has a strategic and facilitating role in conjunction with respective business departments in delivering effective and efficient processes and systems in the areas of programme management, human resources, supply, finance, travel, meetings and events that enable the Organization’s operations worldwide. The Organization’s current ERP, namely the Global Management System (GSM) and other peripheral systems such as the Performance Management and Development System (ePMDS), are being replaced by the new BMS Best-in-Market solution with a modern set of tools using standard best practice business processes and cutting-edge technology. A new standard and harmonized solution with minimum customizations will allow WHO to avail of modern technology including mobile access and business process automation, and to take advantage of any new technology and features added to the selected platform(s).

DESCRIPTION OF DUTIES

Identify regional and local human resources processes and off-line systems that may be in use and carry out appropriate steps to scale them back or make them redundant following BMS rollout, bearing in mind the principles of ‘ONE WHO’ to ensure that business processes are harmonized across the Organization and to reduce duplication of work for end users.Coordinate input and monitor assigned activities such as checking and validating regional/country/ local human resources data validity. Collaborate with nominated regional Subject Matter Experts (SMEs) participating in BMS design as well as Country Offices to identify relevant HR policies that need to be configured into the new BMS systems and take steps to ensure these are taken into account in the design of the system.Collaborate with users across the region and act as focal point of contact for colleagues within the HR business stream. Promote and communicate global harmonized business processes within the Region. Identify regional and country testers within HR business stream for testing BMS, data preparation and review for migrating to BMS prior to rollout. Raise awareness on the progress of the project in the area of the Human Resources within the Region, including country offices Identify regional and country testers for testing BMS, data preparation and review for migrating to BMS prior to rollout.With the support of global BMS Change Management, coordinate and oversee regional change management and end-user training Participate in preparing affected business areas and end users for transition to new ways of working.

REQUIRED QUALIFICATIONS

Education

Essential: University degree in Human Resources, Business Administration, Business Management, Information Technology or in another related field.
Desirable:

Experience

Essential: At least 5 years of relevant and broad experience with international exposure in Human Resources including experience in HR related IT projects.
Desirable: Experience in WHO rules and procedures. Experience in WHO computing environment.

Skills

HR Business process experience is required to design, change and implement new HR business processes, policies and procedures, and technological solutions Analytical skills essential for analyzing data, workflows, user or stakeholder inputs, documents, etc. Problem-solving skills and ability to assess a problem and determine an effective course of action.Ability to prioritize workload in a high pressure and time-constrained environment. Excellent verbal/written communication skills, including an ability to effectively communicate with both business and technical teams.Desirable Previous ERP (HR) implementation experience

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of WHO language.

Other Skills (e.g. IT)
•Proficiency in Microsoft Office applications.
•MS SharePoint, Workflow systems, MS Project (Professional or Enterprise).

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1774 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to [email protected]

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO’s operations please visit: http://www.who.int.

• For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

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