Local Communications and Outreach Manager

Salary: Up to £42,000 per annum with a total package of £49,000 (Bonus)
Hours: 40 hours per week, Monday to Friday (some evenings and weekends
required)
Location: Camden, London with hybrid and flexible working

The team do occasionally work from home, but as this role is engagement focused it is
best suited to someone who is keen to work within Camden and at our office in Kentish
Town.

Please apply with your CV and a Cover Letter relating to this role.

Interviews will take place week commencing Monday 4th November.

When you see the world as we do, you see the chance to help the world take care of its
resources, and make it a better place for everyone to thrive. It’s why we’re looking for
someone who’s just as committed as we are, to push for genuine change and bring our ambition of
Ecological Transformation to life. 

This is an excellent Local Communications and Outreach Manager opportunity for someone
who can demonstrate great project and people management skills, alongside a passion for
sustainability and community engagement, and a real desire to improve recycling.

We know that everyone here at Veolia can help us work alongside our communities, look
after the environment, and contribute to our inclusive culture. So whether you are an
experienced manager looking for a new opportunity, or you’re interested in taking your first
step into people management, we want to hear from you.

What we can offer you:

• Salary range between £36,000 – £42,000 which includes London weighting and is
  dependent on experience.
• Eligible for an annual performance bonus of up to 17.5% salary.
• 25 days of annual leave.
• Access to our company pension scheme.
• Access to a range of resources to support your physical, mental and financial
  health; so you can lean on us whenever you need to.
• One paid days leave every year to volunteer and support your community.
• Discounts on everything from groceries to well known retailers.
• Ongoing training and development opportunities, allowing you to reach your full
  potential.

What you’ll be doing:

As a Local ECO (Education Communications and Outreach) Manager role, you will develop
and deliver community engagement and service improvement projects across Camden, changing
resident behaviours to reduce waste and increase recycling, ensuring projects are delivered to
a high standard and meet agreed timelines. 

• The Local Communications and Outreach Manager will be supported by an Area ECO
  Manager and will line manage three ECO Officers, sharing best practice and expertise with
  colleagues across a fantastic, award winning national ECO team. 
• Work closely with the Veolia Camden senior team to develop and deliver internal
  communications campaigns.
• Identify good news stories and feed them to the regional external engagement team,
  as well as working closely with this team to showcase our expertise in behaviour change and
  social value delivery across digital channels and press. 
• Understand industry developments and build strong relationships with your client
  and colleagues at all levels across the contract. 
• Provide daily contact to our client (Camden Council) and have responsibility for
  the business as usual outputs of the team, including management of the ECO team
  budget.
• Drive the performance of the ECO officers, coaching and mentoring them to improve
  their project planning, community engagement approach, and support them in achieving their
  personal goals.

If you love leading a team, developing behaviour change projects, and engaging with
residents, businesses and frontline teams, then this Local Communications and Outreach Manager
is the role for you.

What we’re looking for:

Essential:

• Project development and management.
• People and budget management – can be project-based rather than as a direct line
  manager.
• Experience delivering behaviour change and/or community engagement techniques and
  analysing results.
• Superb written and verbal communication skills including presentation
  skills.
• Experience of building strong stakeholder relationships.
• A passion for sustainability and the environment.

Desirable:

• Recycling & Waste Industry knowledge.
• Understanding or experience of working with local authorities.
• Experience of visual and textual content production across multiple
  formats.
• Advanced understanding of data management and analysis.
• Understanding of PR, social media, social advertising and digital
  communications.

If you don’t meet all of our outlined requirements we’d still love for you to apply. If
you feel that you’d be a great fit for this role and Veolia then we’d like to find out more
about you.

What’s next?

Apply today, so we can make a difference for generations to come.

We’re proud to be listed in The Sunday Times Best Places to Work 2024, being named as a
Top 10 Very Big Organisation to work for two years in a row!

This accolade further demonstrates our commitment to our people and our actions in
creating an environment where everyone can be their true selves and enjoy working at
Veolia.

We want to ensure that you feel supported throughout the application process and
provide reasonable adjustments where necessary and requested. If you require any reasonable
adjustments as part of your application and interview process please do not hesitate to let us
know.

We know how important it is to be fully committed to building and maintaining a diverse
and inclusive place to work for every one of our colleagues. We are committed to ensuring that
all job applicants and members of staff are treated equally, without discrimination because of
sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity,
gender reassignment, race, nationality, ethnic or national origin, religion or belief,
disability or age.